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Zomato asks eateries to serve 45-day notice before exit

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Zomato that runs the popular Zomato Gold programme has asked its restaurant partners to serve a notice of 45 days if they wish to opt out of the same. This move comes after hundreds of restaurants in Delhi, Mumbai and Gurugram pulled out of the programme amid growing unrest between the restaurant industries and online ordering platforms.

Zomato wrote a mail to its Gold partner restaurants and said that they were required to give a 45-day notice to ensure smooth transition for its users. It also added that if these members wish to sign back, then they would be required to pay a sign-up fee.

According to a report, Zomato wrote in its e-mail, “The decision to join and continue with this partnership has been completely yours just like all the other decisions you make to run your business effectively and efficiently. With a view to make sure we protect user experience, we would request you to let us know proactively in case you are thinking of going off the programme for a brief period, as we will not like your users to have a poor experience when they visit your restaurant. As per the contract, you are required to give us a 45 days’ notice for this change to ensure a smooth transition for users.”

Led by National Restaurant Association of India (NRAI), as many as 300 restaurants in Gurugram on Thursday said that they would pull out of the membership-driven dining apps including Dineout, EazyDiner (Prime), nearbuy and magicpin. This move is aimed to end steep discounting practices implemented by such platforms.
According to the daily, platforms other than Zomato have expressed that they are willing to have a dialogue with the restaurant partners.

Zomato Gold has 1 million subscribers and around 6,500 restaurant partners. The company had recently also introduced Infinity Dining for its Gold members that allows the users to have unlimited a la carte at the partner restaurants.

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SBI aims to eliminate debit cards to promote digital transactions

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Mumbai: The State Bank of India is planning to end the ubiquitous usage of debit cards from the banking system. “It is our wish to eliminate the debit cards, and am sure we can eliminate them,” said SBI chairman Rajnish Kumar on Monday while at the annual FIBAC, a banking conclave organised by the Indian Banks’ Association (IBA) and industry body Federation of Indian Chambers of Commerce & Industry (FICCI).

A fifth of the population relies on the debit card service of this largest lender. In Spite of this huge reliance, SBI plans to promote more digital payment solutions and eliminate the plastic cards. The chairman of the bank Rajnish Kumar noted that there are around 90 crore debit cards in the country as against the 3 crore credit cards. He added that in order to achieve a debit card-less country, there are digital solutions like the bank’s own ‘Yono’ platform. With the aid of the Yono platform, customers can withdraw cash at the automated teller machines or pay for purchases at a merchant establishment without having a card at all, noted Rajnish Kumar.

Pointing out that virtual coupons are the future, Kumar said that the will be less usage of plastic cards in the next five years. Currently, there is the QR code which is a very inexpensive way of ensuring payments.

 

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