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British Airways apologises for delay to passengers

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airwaysLondon:British Airways on Tuesday apologised to its passengers who faced delays after an IT glitch affected check-in desks.

The passengers complained of delays at check-in, the baggage drop and on the tarmac waiting for take-off, BBC reported.

The airline said passengers were able to check in at Heathrow and Gatwick Airports “although it is taking longer than usual”. It advised passengers to check in online.

“We are sorry for the delay to their journeys,” it said.

There was further disruption for passengers at London City Airport on Tuesday after, police said, protestors “locked themselves together” on the runway.

The airways encouraged customers affected by the IT problems to check in online before they reached the airport.

It told the customers that some flights were cancelled on Monday “due to operational reasons” but that specialists were “working to resolve this issue”.

One passenger, Dana Al-Qatami, who was flying from Switzerland to London, was issued with a handwritten boarding pass on Tuesday morning.

Dana, alongside another Twitter user, Susan Stewart, said the delays continued once on the plane.

Stewart, a Director at the Open University in Scotland, tweeted: “Dear British Airways, could you turn the wifi BA 2953 please so we can work whilst stuck here on tarmac? (or let us off?)”.

Liv Boeree, a professional poker player from London, told the BBC she had queued for a flight in Las Vegas for two and a half hours.

“It’s now midnight and we are boarding. Check-in was long and slow. The staff handled it very well,” she said.

On Monday, customers in the US and Canada reported delays at several airports due to IT problems.

People flying from San Francisco, Washington DC and Atlanta reported long delays on social media.

Matthew Walker, a financial analyst from London, waited for more than two hours to board his flight to Heathrow.

Though he had already checked in online, he said that the airways staff could not access their computers to see which passengers had gone through security.

In July, the British Airways apologised to passengers who faced long delays at check-in at Heathrow and Gatwick.

The airways was upgrading its check-in system and problems led to lengthy queues on one of the busiest days of the year for the airports.

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Lockdowns in China Force Urban Communities to Defy Censorship and Vent Frustration Online

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Anyip Mobile Proxies

Shanghai’s rich middle class is leading a wave of online dissent over the strict and prolonged lockdowns imposed in various parts of the country. Chinese internet censorship is struggling as patience is wearing thin in many urban centers, coming up with creative forms of online protests.

Social Media Posts Revealing Lockdown Tension in Shanghai

Drawn-out lockdowns are nothing new in China as authorities insist with the nation’s zero-Covid policy since the start of the pandemic. Currently over This time around, however, metropolitan areas like Shanghai are increasingly difficult to keep quiet, given that its more than 25 million residents have seen weeks of total isolation along with food shortages and many other service interruptions.

Dozens of towns and reportedly over 300 million Chinese citizens have been affected by lockdowns of different severity. As expected, urban netizens have been most outspoken over their difficulties by finding creative ways to get around state censorship and bans placed on topics, news comments and spontaneous campaigns.

Shanghai residents have been using mobile proxies and hijacking seemingly unrelated hashtags to talk about healthcare issues, delivery failures and the overall severity of their situation. The “positive energy” that the Chinese government wants to transmit during the recent prolonged series of lockdowns does not come naturally to those counting food supplies and online censors are working hard to filter words, trending topics and undesired social media sharing.

WeChat groups and message threads are under constant monitoring. Posts questioning the zero-Covid approach have been quickly deleted, including by leading Chinese health experts like Dr. Zhong Nanshan. Video footage is soon censored and protests and investigations are quickly made to disappear.

Where this has not worked, officials have exposed banners with warnings and outright threats like “watch your own mouth or face punishment”, while drones have been patrolling the city skies. Yet, if anything, this has led to further tensions and unspoken confrontation with Shanghai’s educated and affluent middle class.

Creative Online Solutions Harnessing Civic Energy

Announcements by Chinese social media that they would be publishing the IP addresses of users who “spread rumors” have not helped either. Tech industry research has shown that much of Asia’s tech-savvy population has a habit of using mobile proxies and other privacy tools, quickly finding workarounds to browse the internet freely and talk to the world about the hottest topics.

The sheer volume of forbidden posts is already a challenge for the very censorship system, experts explain. Unable to track all trending hashtags, state workers overlook topics that speak about the US, Ukraine or other popular news. Linking human rights elsewhere to their situation, Chinese online dissidents establish their informal channels and “hijack” the conversation to share personal or publicly relevant information about the Covid suppression in their town.

Sarcastic and satirical posts still dominate. Others hope to evade the censors by replacing words from famous poems or the national anthem. One thing is certain – social media, when harnessed with the right creativity, has proven its ability to mount pressure on the government in even some of the most strictly controlled tech environments like China.

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